Terms of Service

Last Updated: November 8, 2025

1. Agreement to Terms

By accessing or using QMS Zone ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

QMS Zone provides a Quality Management System (QMS) platform designed to help pharmaceutical distribution companies maintain compliance with Good Distribution Practice (GDP) regulations.

The Service includes document management, training tracking, compliance reporting, and audit trail capabilities for regulated pharmaceutical distribution operations.

3. User Accounts

3.1 Account Creation

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3.2 Account Security

You agree to immediately notify us of any unauthorized use of your account. We are not liable for any loss arising from unauthorized use of your credentials.

3.3 Account Accuracy

You agree to provide accurate, current, and complete information during registration and to update such information to maintain its accuracy.

4. Acceptable Use

You agree NOT to:

  • Use the Service for any illegal purpose or in violation of any regulations
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Upload or transmit viruses, malware, or any harmful code
  • Impersonate any person or entity or misrepresent your affiliation
  • Share your account credentials with unauthorized users
  • Reverse engineer, decompile, or disassemble any part of the Service

5. Data and Privacy

5.1 Your Data

You retain all rights to the data you upload to the Service. By uploading data, you grant us a license to store, process, and display it solely for providing the Service to you.

5.2 Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the Service, you consent to such collection and use.

5.3 Security

While we implement industry-standard security measures to protect your data, no method of transmission or storage is 100% secure. You acknowledge this inherent risk.

6. Subscription and Payment

6.1 Subscription Plans

The Service is offered under various subscription plans. You agree to pay all fees according to the plan you select.

6.2 Billing

Subscription fees are billed in advance on a recurring basis (monthly or annually). Payments are non-refundable except as required by law.

6.3 Price Changes

We reserve the right to modify pricing with 30 days' notice. Continued use after price changes constitutes acceptance of the new pricing.

7. Intellectual Property

The Service, including its design, features, functionality, and content (excluding your data), is owned by us and protected by international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or data
  • Business interruption
  • Loss of goodwill
  • Failure to meet regulatory requirements
  • Any other intangible losses

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will meet your requirements, be uninterrupted, secure, or error-free, or that all defects will be corrected.

10. Termination

10.1 By You

You may terminate your account at any time by contacting us. Termination does not entitle you to a refund of any prepaid fees.

10.2 By Us

We may terminate or suspend your account immediately if you breach these Terms or engage in conduct we deem harmful to the Service or other users.

10.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your data after a reasonable grace period, typically 30 days.

11. Compliance and Regulatory

While QMS Zone is designed to assist with GDP compliance, ultimate responsibility for regulatory compliance rests with you. The Service is a tool to support your compliance efforts, not a guarantee of compliance.

You are responsible for ensuring your use of the Service complies with all applicable laws, regulations, and industry standards in your jurisdiction.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use after such changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms, please contact us:

Email: support@qmszone.com

Website: www.qmszone.com

Address: Chicago, U.S.A